Secure payments on our store

Secure payments in our store: questions and answers

10 questions and answers on which payment methods we accept to guarantee both the customer and us

1: What payment methods do you accept?

In our store we only accept payment via PayPal and bank transfer in advance when the goods are ready. These methods allow us to guarantee secure transactions for all our customers.

2: Why did you choose PayPal as your main payment method?

We chose PayPal because it offers a high level of security for both buyers and sellers. We do not collect your credit or prepaid card details: PayPal takes care of everything, guaranteeing the protection of your personal information and acting as guarantor in case of disputes.

3: How does PayPal payment work on your store?

Once you have selected PayPal as your payment method and confirmed your order, you will be redirected to the PayPal identification page, where you can safely complete the transaction.

4: Can I pay cash on delivery or by cheque?

No, we do not accept cash on delivery or cheques in our store. We have decided to focus on payment methods that offer maximum security for everyone.

5: Can I use a bank transfer for payments?

Yes, we accept payment by bank transfer in advance when the goods are ready. This method is particularly useful for companies or customers who prefer a more traditional handling of transactions. In this case, you will receive the bank transfer details when placing your order, then when the goods are ready you will be sent a confirmation so that you can make the transfer, and the goods will only be shipped once payment has been received.

6: Why do you not offer other payment methods such as digital wallets or cryptocurrencies?

We have chosen to limit our payment methods to PayPal and bank transfer to ensure a secure and controlled experience, both for our customers and for us. These two methods are reliable and traceable, allowing us to offer maximum security.

7: Are my data safe when I use PayPal?

Absolutely. PayPal uses advanced encryption technologies to protect your personal and financial information. We never share your payment details, and all transactions are secured via SSL.

8: Can I receive a refund if I use PayPal or bank transfer?

Of course, we respect our refund and return policy. If you made a payment via PayPal, the refund will be handled directly on PayPal. In the case of a bank transfer, the refund will be made to the account from which the payment originated.

More information can be found on the returns page

9: How can I be sure that my payment has gone through?

If you use PayPal, you will receive an email confirmation from both PayPal and our store once the transaction has been completed. For bank transfers, we will send you a confirmation as soon as the payment has been received and verified.

10: What happens in case of disputes?

PayPal acts as a guarantor in case of disputes, offering protection to both customer and seller. For payments made by bank transfer, we will handle disputes directly, following our company policies.

you can evaluate our policies at these links below:

• Shipping and returns : link
• Terms and Conditions : link
• PayPal payments : link
  
  

We hope you find this information useful! If you have further questions regarding our payment methods or need assistance, please do not hesitate to contact us. link