Secure payment

Online transactions

Secure payments and data protection: Transactions on our store always take place via secure connections (128-bit SSL protocol) and advanced encryption technologies. To ensure maximum security we use PayPal as our payment gateway: this way sensitive data (card number, expiration date, CVV) does not pass through our site, but is processed by PayPal itself. PayPal monitors every transaction continuously to prevent fraud and offers the Purchase Protection program, which guarantees a full refund to the customer in the event of non-delivery or dissimilar product.

🔗 informational link to the official PayPal page on Purchase Protection

Accepted Payment Methods

  • PayPal (Visa/MasterCard): we recommend paying via PayPal for speed and security. With a PayPal account (or by linking your credit/debit card to the account), payment is made instantly when the order is placed. In compliance with Decree-Law 36/2022, we accept payments with credit and debit cards (Visa, MasterCard) through the PayPal platform. Thanks to PayPal, you do not have to share your card details directly with us, and in case of problems you can take advantage of Purchase Protection.

  • Advance bank transfer (ordinary or instant): available as a more traditional method for both business customers (companies or professionals with VAT number), and private customers. When ordering you will receive via email (also check your spam folder) the bank details (IBAN) to make the transfer, which will be sent when the goods are ready for shipment, we recommend sending a copy of the payment that allows us to verify receipt, in order to speed up the shipment. Once we confirm the credit to our account, we will process the order. Advance payment guarantees full traceability of the payment and complies with all current regulations on remote payments.

Payment Methods Not Accepted

  • Cash on delivery: is not available for purchases on our store. This method involves practical risks (lack of change, additional costs for payment on delivery, possible logistical complications) that we prefer to avoid to ensure reliable service.

  • Bank checks: we do not accept checks. Bank transfers offer greater security, speed and traceability, while checks are subject to extended collection times and issuance risks. Italian electronic commerce and anti-money laundering regulations favor traceable and digital payments; for this reason we limit payment methods to those that are most secure and compliant with the law.

The methods indicated are in accordance with Italian regulations on e-commerce and consumer protection (e.g., the obligation to accept electronic payments as stipulated in DL 36/2022)

🔗 link related to our blog article → Secure payments on our store

🔗 page link →  Shipping and returns